It’s also the reason why Siri was first to market and fell behind Alexa and Google Assistant so quickly. It took Apple a decade (2011-2021) to create the hashed then encrypted relay system to collect private and anonymous recorded feedback from customers who opt-in to improving Siri.
Competition just kept everything as user feedback data. I’ve read horror stories about the people who worked at Alexa recording review sites.
It’s also the reason why Siri was first to market and fell behind Alexa and Google Assistant so quickly. It took Apple a decade (2011-2021) to create the hashed then encrypted relay system to collect private and anonymous recorded feedback from customers who opt-in to improving Siri.
Competition just kept everything as user feedback data. I’ve read horror stories about the people who worked at Alexa recording review sites.