• Angry_Autist (he/him)@lemmy.world
    link
    fedilink
    arrow-up
    28
    ·
    3 months ago

    There are probably less than 5 emails in our internal helpdesk queue this month that WEREN’T marked as urgent.

    Urgent problems this month include: ‘The glare from my kitchen window washes out my laptop screen’, ‘How do I change the color of my folders icon?’ and ‘Client reports hearing faint mumbling from their org’s landing page’

    I handled the last one personally, she had a forgotten tab with a looping podcast playing on very low for the last few days.

    When EVERYTHING is urgent, NOTHING is urgent.