[image// text reading “End your free trial You still have 29 remaining days in your free trial. Once you cancel, you will lose access to the apps in your free trial.” with a button that says cancel trial]

did i say mildly infuriating? i meant rage inducing. companies that don’t let you cancel recurring billing at the end of the trial who hurt you? stop making me remember to go in at the 28th day to cancel…

yes, it is adobe. shocker.

  • rosa666parks@lemmy.dbzer0.com
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    4 months ago

    Tried doing that with my gym and they kept charging me, then threatened to take it to collections if I didn’t pay up. They also called me twice a day asking for money, and if I answered and then hang up right after it will call you back immediately. They also used a different number each time so you can’t really block it.

      • rosa666parks@lemmy.dbzer0.com
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        4 months ago

        Don’t want to say the exact gym because it’s a local chain but they used a software suite called “ABC Fitness”

        Quote from their website

        Imagine running a fitness club where cash flow grows, collection rates are high, and administrative tasks are minimal. This doesn’t have to be a dream—it’s achievable with intelligent billing

        “Intelligent”

    • nogooduser@lemmy.world
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      4 months ago

      I guess that you had an agreement that specified how you were to cancel the contract.

      It’s not really a good idea to just stop paying companies that you have an agreement with because you could get reported as a non-payer which could affect your credit rating.

      Edit: I’m not defending shitty practices that make it difficult to cancel or the shitty way that they handled this.