• refalo@programming.dev
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    4 months ago

    when it works. but it’s so incredibly buggy, especially the desktop apps, and double especially the sms desktop app. holy shite is it terrible, and trying to get support is like trying to report a problem to google

    • MystikIncarnate@lemmy.ca
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      4 months ago

      All I’m going to say to this is…

      You people still use SMS?

      I’ve explicitly told people not to send me text messages. The protocols are old and shit compared to other instant messengers. I’m on Google chat, telegram, signal, discord, slack, teams… Find another app to talk to me with. I generally don’t care which one, but I actively refuse to sign up for or into any Facebook/meta/Zuckerberg properties. If you use something I don’t that isn’t owned by the zuck, I’ll probably sign up so we can keep touch, but for the love of God, not SMS.

      Look, SMS was great when phones didn’t have internet on them. It was a quick and easy way to send updates and chat while away from your cable/DSL/dialup (whatever you had at the time). Now that data is the primary use for a mobile phone plan, just use a more robust IM app.

      I also have about six or seven phone numbers, which I give out to different groups of people for different reasons, plus a phone number on my mobile which nearly nobody knows. All my other lines (all VoIP lines) ring my cellphone number. Texting from my VoIP line is not fun, but it does work. Multimedia messages generally get lost and RCS is just encouraging the use of something that should have been killed off.

      I’m partial to Telegram and signal since they mainly operate by phone numbers, but I can make “voice” and video calls over data rather than having to use my cellphone directly; which allows me to call from my computer, laptop, phone, tablet… Literally any device that can run the program. So if my phone is lost/damaged/stolen/whatever (unavailable for any reason), I can still send messages to you and call if needed.

      If everything is tied to your cellphone number, and that number becomes unavailable for any reason, well… Get fucked I guess. Your SIM stops working, your phone dies/breaks/gets stolen, your provider decides to fuck your account up or charge you a fortune for no good reason and cuts you off, your provider has a major malfunction and stops servicing clients in your area… Literally anything goes wrong with the one system you use and all your SMS bullshit goes away. Stop. Using. SMS.

      • refalo@programming.dev
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        4 months ago

        besides many banks requiring SMS 2FA still, I usually only talk with non-app-using people over e2ee RCS

        • MystikIncarnate@lemmy.ca
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          4 months ago

          The banks are borderline criminally negligent because they exclusively use SMS for 2FA.

          Simply, it is insufficient.

          I get that they want the SMS information on file, and that’s understandable, but give people another option at least, Holy hell. It gives my inner IT secops brain an aneurysm.

        • MystikIncarnate@lemmy.ca
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          4 months ago

          It’s improvement.

          But you can also polish a turd, and that’s also improvement. It’s still a turd. Taking 1990’s tech and overlaying rich text services onto it, is just polish for the same 90’s tech that should have been left behind.

          IMO, it’s still worlds away from what you can get with a purely digital instant messaging system.

          Also, it seems idiotic to me that nearly all of your communications can go up in smoke by accidentally dropping your phone into a wood chipper, and you’ll be SOL until you replace it because everything is hairpinned through your cellphones SMS capability. Battery dead? Out of your providers service area? Ha ha, get fucked.

          Just dumb.