• commandar@kbin.social
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    6 months ago

    Assuming you’re in the US, I 100% would’ve done a credit card chargeback. Bank would’ve taken your side on that one.

    • barsquid@lemmy.world
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      6 months ago

      I’m sure they’ll deactivate your account over that, though, maybe blacklist you. Sucks if you need them for something and cannot risk the chargeback.

    • Clbull@lemmy.world
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      6 months ago

      In the UK if the goods were over £100 and you paid via credit card, you could raise a Section 75 claim with the card issuer under the Consumer Credit Act.

      I used to work for a large train operating company and the sheer number of people contacting us for historic departure info to support a Section 75 claim because the news came out that someone got a 50% refund on their season ticket was astronomical.

      Alternatively… Small Claims Court. Amazon will drag you through the coals if you go the chargeback route.