• helenslunch@feddit.nl
    link
    fedilink
    English
    arrow-up
    5
    arrow-down
    3
    ·
    edit-2
    6 months ago

    Didn’t refund mine 🤷

    Nothing in that screen capture indicates it was past the refund period.

    • Statick@programming.dev
      link
      fedilink
      English
      arrow-up
      10
      ·
      edit-2
      6 months ago

      Open a ticket but don’t use the “I want a refund” option. Choose one that will require a human to look at it.

    • tristan@aussie.zone
      link
      fedilink
      English
      arrow-up
      8
      ·
      6 months ago

      220+ hours of game play is WAY past the refund period of 2 hours

      The first time you ask for a refund, the bot with auto decline it based off hours, the second time on it gets a human review. If you keep applying, eventually you’ll get someone to approve it, and it’ll help if you use the script given in the Twitter thread