Microsoft employee:

Hi, This is a high priority ticket and the FFmpeg version is currently used in a highly visible product in Microsoft. We have customers experience issues with Caption during Teams Live Event. Please help

Maintainer’s comment on twitter:

After politely requesting a support contract from Microsoft for long term maintenance, they offered a one-time payment of a few thousand dollars instead.

This is unacceptable.

And further:

The lesson from the xz fiasco is that investments in maintenance and sustainability are unsexy and probably won’t get a middle manager their promotion but pay off a thousandfold over many years.

But try selling that to a bean counter

  • corsicanguppy@lemmy.ca
    link
    fedilink
    arrow-up
    5
    ·
    7 months ago

    I don’t think people understood your joke. This thread is all about MS not reading docs or the comment by the guy helping them. Then you ask a date question like you didn’t even see the date on the tweet. Classic! Well done, but subtle.