Amazon driver put cardboard package in cardboard recycling bin due to be collected this week… delivery note explaining where parcel was had been placed in the bin too

  • pip1@lemmy.worldOP
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    8 months ago

    My instructions were “On the porch or under the shelter by the bins”

    • Malix@sopuli.xyz
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      8 months ago

      when the company as allocated at most 5 seconds per delivery and you’ve already spent 3, reading instructions is not going to happen. Gotta go fast

      • Carighan Maconar@lemmy.world
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        8 months ago

        Yep, this is the essence of it.

        Also keep in mind the quality massively depending on how “close” to the actual amazon delivery you are, company-wise. Is it an amazon driver doing your delivery? A contractor? That contractor’s subcontractor? I think DHL once used 5 levels of subcontractors?

        At some point, so much money has been skimmed off by so many managers that the driver is losing money by breathing between actions.

        • IndefiniteBen@leminal.space
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          8 months ago

          I’m sure it does nothing, but every time DPD/other fucks up a delivery by failing to even ring the bell and says “we missed you”, I call up their customer service and waste their time complaining about the small amount of time allowed per package delivery.

          I ask for drivers to be allowed more time. It’s not entirely their fault (but some seemingly have no situational awareness).

        • pip1@lemmy.worldOP
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          8 months ago

          That’s the thing, I’m always hesitant to give negative feedback on the delivery given I know it’s more than likely that the driver is both overworked and poorly paid.

      • pip1@lemmy.worldOP
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        8 months ago

        Interesting how the thought of knocking on the door also seems to have been short-circuited

        • Aceticon@lemmy.world
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          8 months ago

          Knocking on the door creates a period of wait with a random length which is only dependent on the driver in terms of maximum (i.e. “wait 1 minute and if no response leave it on the porch”).

          So it makes sense that if a driver is excessivelly pressed in terms of time-per-delivery, they won’t do it.

          Given the pay for and demands on these drivers, at best expect placing it in the “safe place” they see by skimming your notes and a ring immediatelly followed by leaving without waiting.

          Want good service = pay for it.

      • pip1@lemmy.worldOP
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        8 months ago

        Maybe I need to erase the word “bin” from all delivery instructions. Too suggestive perhaps

        • Synnr@sopuli.xyz
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          8 months ago

          Perhaps change ‘by’ for ‘next to’ and put an empty weather-resistant container by them? Put it before the bins, so it’s the first thing they physically walk to.

    • Ian@Cambio@lemm.ee
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      8 months ago

      Not to be pedantic, but under shelter by the bins could be interpreted as the bins provided shelter to your delivery.

      • pip1@lemmy.worldOP
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        8 months ago

        Not at all, thanks - I’ll be sure to revise the directions to remove any doubt!