Michael @LegacyKillaHD

This is just horrifying.

Ubisoft CONFIRMS they will delete your account & purchased games if you go inactive for too long!!!

Ubisoft… WTF?! Another example of why I’m becoming more & more concerned with the death of physical games.

https://twitter.com/LegacyKillaHD/status/1682653876418224129

Ubisoft Support @UbisoftSupport

Hey there. We just wanted to chime in that you can avoid the account closure by logging into your account within the 30 days (since receiving the email pictured) and selecting the Cancel Account Closure link contained in the email. We certainly do not want you to lose access to your games or account so if you have any difficulties logging in then please create a support case with us. >> ubisoft.com/help

https://twitter.com/UbisoftSupport/status/1682046437834784768

  • gosling@lemmy.world
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    1 year ago

    What happened to owning something you’ve paid for forever?

    These companies need to realize if they keep fucking over their paying customer, it’ll be more convenient for people to just pirate their product. At least FitGirl won’t knock on my door and demand me to delete his repack off my hard disk just because I haven’t visited his site in a while

    • Brudder Aaron@lemmy.world
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      1 year ago

      Yar har fiddly dee. Do what you want 'cause a pirate is free.

      As “wrong” as stealing is, I find it more wrong that companies can keep fucking us over like this without reprimand. Triple A games are becoming more and more difficult to justify the new $70 price tag.

      • dgilluly@lemmy.world
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        1 year ago

        I haven’t bought a triple A game brand new since like 2014 or something. I wait until they have some sort of sale on them first. Literally didn’t buy Cyberpunk 2077 until very recently when they finally knocked it down to $30 a few weeks ago. It actually shocked me to walk by the games isle recently and see that triple A titles including yearly sports games are like $80 now. Crazy IMO. I might go back to reading books.

          • dgilluly@lemmy.world
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            1 year ago

            Nope, some of the ones I have seen the “base” version is $70. But to get a good experience or have a better chance at beating it, for the in-game upgrades one has to go for the “deluxe” or higher which is usually $80+. When I bought Riders Republic the cadillac tier of that game was like $140 or something.

        • MonkderZweite@feddit.ch
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          1 year ago

          $30 is still too much. I have my alarm set to $10.

          Btw, there are lots of free eBooks too. I’m currently in the Jenkinsverse.

          • dgilluly@lemmy.world
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            1 year ago

            Since I have a Kindle if I feel like reading anything paid, sometimes I’ll subscribe for a month or two to Kindle Unlimited, read it, then unsubscribe.

  • Obinice@lemmy.world
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    1 year ago

    Imagine buying something from these people after this.

    Yes, sometimes I don’t play a game for 5 years, but I bought and own it, and I know it’ll be there when I come back to it.

    …unless it’s Ubisoft, then purchases aren’t really purchases, and you don’t have any right to expect your property to be there when you get back 🤦‍♀️

    • Rikudou_Sage@lemmings.world
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      1 year ago

      You don’t own it, though. The same can happen on Steam, though they’re obviously not that shitty. The only store that lets you “own” games is GOG, that’s why you won’t find new games by shitty companies there.

    • Mrduckrocks@lemmy.world
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      1 year ago

      They should email all the game keys when they shutdown the account, user OWN those, its their property.

  • Skyrkazm@lemmy.world
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    1 year ago

    This proves why we need to regulate that digital or not, games we purchase are considered our property. Not at the mercy of deletion for zero reason. Otherwise, pirate away for all I care guys. If they treat us like this, fuck’em and their sales.

  • HR_Pufnstuf@lemmy.world
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    1 year ago

    I’ve heard they are doing this to comply with things like GDPR. If that’s the case, and they are deleting accounts to not be storing personal information longer than allowed, then before closing your account, they should email you an encrypted bundle of your data that you could later send back to them to restore your account. It wouldn’t be against those laws if they send it to you to keep… and it would provide you with a path back to full restoration.

  • dangblingus@lemmy.world
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    1 year ago

    They said if you receive an email, it’s 30 days of no activity once you receive the email. Apparently it’s being sent to people who have been inactive > 1 year.

    • dlok@lemmy.world
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      1 year ago

      Still bullshit, you could be in prison, in a coma, travelling the world or just not gaming for a while and want to come back to it. I know I can go months without playing games and then picking it up again.

  • dangblingus@lemmy.world
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    1 year ago

    Ubisoft is a C tier developer/publisher who generally doesn’t get my dollars, although they have had some one-off hits in the last decade (Wildlands, Riders Republic, Anno games). I couldn’t be bothered to shell out $80 for the latest AC or Farcry copy and paste slog. Seems their servers are getting full. Doesn’t really inspire confidence in them as a service provider.

    • dlok@lemmy.world
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      1 year ago

      If they’re deleting inactive accounts it’s not because their servers are full, inactive accounts consume no resources!

  • gamer@lemm.ee
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    1 year ago

    A part of me wants to start spreading a #PirateUbisoftGames hashtag.

    …but another part of me doesn’t want to bother because it’s just Ubisoft games lol