I get it. Being a dev is hard. Sometimes you need a break.

However it takes a few seconds for LJ to pop in and say “all is well everyone I’ll be back soon!” Like, Mr. Dawson, just copy and paste that sentence and everything would be fine.

I’m irritated because the man is selling a relatively expensive app that even has a $100 purchase option and disappeared for months on end with complete silence. I think if you’re selling an app with these kind of price points it’s important to reassure your community it’s not abandoned by simply acknowledging your existence once a month.

It’s especially important on the fediverse where projects are abandoned frequently with little fanfare. The difference being most of these projects are donated time without a ticket price. Can we PLEASE get something here, LJ? Especially for us $100 patrons as to not feel duped? Even if you just say, “yeah I’m done, sorry” I’d appreciate it. As it stands Sync has broken features and bugs galore so I’ve already moved on to Boost, but I’d be very happy to hear things will either be A) fixed soon or B) abandoned so I can just uninstall sync from my phone.

Thank you.

  • WarmSoda@lemm.ee
    link
    fedilink
    English
    arrow-up
    51
    arrow-down
    5
    ·
    9 months ago

    I don’t use sync but a quick look at the authors profile shows he updated the app a month ago.

    But yeah, before that there was a four month gap in communication. I agree if you’re going to charge money for something you really need to supply customer support as well.

    • boyi@lemmy.sdf.org
      link
      fedilink
      English
      arrow-up
      42
      arrow-down
      1
      ·
      9 months ago

      Yeah, that’s typical of him. He went dormant for a long time during the first major version of Sync for Reddit, accumulating some quite critical bugs. But suddenly he came back with a new look of Reddit Sync, full of features, impressed me so much that I just let go of the past.

      My hunch is, he would (try to) come out with the best app, and then move on to something (that we don’t know) so that he can support his life. Sync for lemmy is not enough to economically gain the critical mass for him to do that fulltime. But once awhile, he’ll be back to fix some critical bugs like what he did about a month ago for v0.19.

      Yes he should do more and add more features. I myself only encounter non-critical bugs and don’t use Sync for mod, so I am still be satisfied with its current condition. Others surely have different requirements.

      • SaintWacko@midwest.social
        link
        fedilink
        English
        arrow-up
        23
        arrow-down
        4
        ·
        9 months ago

        And that was fine when you paid $3 for a lifetime unlock, but the big justification behind the massively increased prices was that he would be working on it full time, and he has not held up his end of that bargain

        • boyi@lemmy.sdf.org
          link
          fedilink
          English
          arrow-up
          14
          arrow-down
          1
          ·
          9 months ago

          And that was fine when you paid $3 for a lifetime unlock

          This is where you got this all wrong. I only paid 99¢ for lifetime unlock.

    • jeze3D@lemmy.mlOP
      link
      fedilink
      English
      arrow-up
      28
      arrow-down
      10
      ·
      edit-2
      9 months ago

      The android app hasn’t seen an update since Lemmy .19 which we’re now on .19.3. That was back in November of 2023. LJ hasn’t made a Lemmy post in over 2 months. If this was FOSS software I wouldn’t be complaining, but Sync has pricey features that carry with it an obligation of better support/communication with your users.

      • CosmicSploogeDrizzle@lemmy.world
        link
        fedilink
        English
        arrow-up
        21
        arrow-down
        3
        ·
        9 months ago

        In his defense he put in hella hours to get it where it is. I agree he should give more feedback though. He was MIA when someone pinged him in the discord about the breaking changes of 19 and he chimed in and updated it. I was active in the discord and was in the closed beta. He did a LOT of work around the clock. Here’s to hoping he comes back with more frequent (even if minor) updates.

      • tonyn@lemmy.ml
        link
        fedilink
        English
        arrow-up
        29
        arrow-down
        12
        ·
        9 months ago

        Guys, he does this. It’s ok. This is his way of balancing this project with the rest of his life. He always comes back.

        • Mr_Blott@lemmy.world
          link
          fedilink
          English
          arrow-up
          21
          arrow-down
          3
          ·
          9 months ago

          I’m inclined to think this way too. Guy gave us a decade of the best Reddit app for free if we wanted, he’d pop in now and again to update it.

          Agreed, though, that if you were daft enough to pay Megabucks for it, you’re allowed to be fucked off